Privacy Policy

Welcome to Wordspark Games. We are committed to protecting the privacy of players who enjoy our mobile word and puzzle games. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our studio's titles and support services.

1. Information We Collect

To provide you with seamless puzzle experiences and save your game progress, we may collect the following types of information:

• Gameplay Data: Puzzle completion times, high scores, unlocked levels, and in-game preferences.
• Device Information: Operating system version, device model, and performance metrics to help us optimize our games for your mobile device.
• Support Data: Information you provide when contacting our player support team, such as your email address and details of the issue you are experiencing.

2. How We Use Your Information

Wordspark Games strictly uses the data we collect to operate, improve, and support our mobile gaming portfolio. Specifically, we use your information to:

• Ensure your puzzle progress is accurately saved and restored across sessions.
• Identify and fix bugs, crashes, or other technical issues within our games.
• Respond directly to your inquiries and provide efficient player support.
• Analyze aggregated gameplay trends to design better, more challenging puzzles in future updates.

3. Data Security and Retention

We implement robust security measures designed to protect your information from unauthorized access, alteration, or disclosure. Gameplay data is retained only for as long as necessary to provide you with the services described in this policy, or as required to comply with our legal obligations. We do not sell your personal information to third-party data brokers.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to the data we hold about you, request corrections to inaccurate data, or request the deletion of your player profile. To exercise these rights, please contact our support team using the information provided below.